We’ve worked with water providers to create a unique solution that removes the administrative burden of meter exchange and reading. WATERLOO helps you manage these processes efficiently!
Manage all water meters online from the start to the end of their service lives: our software provides an intuitive solution.
Increase customer satisfaction by providing a convenient app, web portal and hotline.
Our solution enables you to save up to 80% of the resources required for conventional meter reading and exchange.
All water meters must be exchanged following the expiry of the calibration validity period mandated by your national government.
Our meter reading module for municipal technicians means you can wave goodbye to unnecessary paperwork.
Our robust tablet for use by technicians is shockproof and splash-proof, enabling technicians to work without restrictions and eliminate unnecessary paperwork.
Customisable checklists help you ensure that everything is as it should be! Checklist items like “Is the meter easily accessible” and “Does the meter have a seal?” help technicians to reliably document the conditions in individual households.
Our plausibility checking tool runs continuously in the background and reports discrepancies as soon as they occur. This helps you avoid errors arising from transposed numbers. It also helps you identify unaccounted-for water consumption (e.g. due to leaks or pipe breakages) at an early stage and eliminate the possibility of microbial contamination in cases of zero consumption.
Our intuitive route management function enables you to create smart routes for meter exchange. You, your staff and your residents save time as a result of optimised planning.
Create photo documentation of old and new meter readings to avoid unnecessary disputes or follow-up investigations. Technicians can also document conditions at the site of the meter, ensuring that all relevant information about installation equipment, accessibility and meter location is safely stored for future reference.
Thanks to the QR code, the technician on site can read the meter simply by scanning it with the tablet. In this way, the transposition of numbers is avoided and the quality of data automatically increased.
You have the option to have the meter exchange confirmed by signature. The acknowledgement form can be sent to residents automatically by email.
Use WATERLOO to quickly and easily arrange appointments with residents, ensuring that technicians aren’t left standing in front of a locked door.
WATERLOO offers a range of solutions for integrating customers into the management of water meter data.
With one of our four solutions, it couldn’t
be easier for residents to self-report
their meter readings.
Residents can report their meter readings at any time using our fully automated, 24-hour hotline.
Readings can be reported at any time using our WATERLOO 365 App for Android and IOS. The app allows residents to attach a photo of the meter or to enter the data manually. In addition, it enables them to monitor their water consumption and compare it to other households.
Readings can be reported at any time via the web form. Residents can access the form by visiting www.splashy.io. Alternatively, they can simply scan the QR code when requested.
Readings can be reported at any time using our chatbot “Splashy”. “Splashy” can be accessed by residents at www.splashy.io or integrated into your municipality website.
Residents can continue to send their meter readings by post or to submit them in person. The request to provide a meter reading is sent on a fully automated basis at the beginning of each meter reading period.
Lying at the heart of the Waterloo system, the Management Centre compiles all of your meter data in a single location.
Manage all data easily and efficiently with
just a few clicks.
The meter inventory lists all meters at all stages of the lifecycle - whether not yet installed, currently in operation or already retired from the system. As a results, technicians on site can work more quickly and errors are precluded from the outset.
Manage all meters from a single location using just a few clicks.
We offer support for and interfaces with a number of billing systems,
including but not limited to:
… has a municipality with 1000 water meter connections each year.
How much savings potential do you have in your municipality?
| ProFor efficient water meter management | PremiumHarnessing the power of residents for increases in efficiency | ||
|---|---|---|---|
| Everything you need for meter exchange and periodic replacement on a tablet | |||
| Technicians can take meter readings using a tablet | |||
| Checklists (according to the ÖNORM and DNORM standards) for on-site activities | |||
| Meter inventory management | |||
| Automated verification of data quality | |||
| Excel export | |||
| 30+ interfaces available within the billing system | |||
| Everything you need to enable residents to self-report their meter readings: | |||
| WATERLOO 365, app for Android and iOS | |||
| www.zählerstand.io – the website for reporting meter readings | |||
| Fully automated hotline for the reporting of meter readings | |||
| Chatbot for residents | |||
| From 54 cents per meter per year | From € 1.04 per meter per year | ||
| Request a quote! | Request a quote! | ||
Get in touch – we’d be happy to develop a tailored solution that meets your needs!
A solution that’s continuously adapted in line with your needs and requirements.
Our experienced product advisors are there to help, whenever you need them.
So all your employees can enjoy the benefits.
Wave goodbye to problems arising from discrepancies in data.
Data can be imported and exported as needed in all standard formats.
Secure data transfer that meets the requirements of data protection law.
Learn how the municipality of Bad Gastein is managing its meter exchange and reading processes with the help of WATERLOO.
Multi-award winning.
