In a world in which people spend more and more time online and value digital services that work regardless of time and place, the requirements for municipal services are also evolving. At SYMVARO GmbH, we are constantly looking for innovative solutions to make life easier for water suppliers and improve citizen service.
In the fall of 2016, we came up with a groundbreaking idea: How about having the water meter reading transmitted directly via a chatbot? Our research revealed that no such service existed anywhere in the world! It was clear to us that we had stumbled upon something big that would change the water industry forever. The result is “Splashy” – your personal chatbot assistant for transmitting water meter readings. And that’s just the beginning!
A “bot” is a piece of software that performs tasks fully automatically and independently. Thanks to increasing computer performance, chatbots can now quickly access extensive data and conduct intelligent dialogs. Splashy, our innovative chatbot, draws its knowledge directly from a WATERLOO database for meter management.
The Splashy chatbot communicates with citizens via a messenger interface and guides them intuitively through the meter reading transmission process. In less than two minutes, information such as meter number, customer number and meter reading is recorded and transmitted to the water supplier. Splashy also recognizes incorrect data and provides helpful tips, such as where to find the customer number.
Chatbots are becoming increasingly popular because they make everyday life easier. This benefits not only citizens, but also water suppliers thanks to our latest product enhancement: Splashy. We have summarized 15 advantages that will convince both sides.
With the Splashy chatbot, you can offer your customers a service that meets their needs in the digital age:
For water suppliers, the Splashy chatbot means a real competitive advantage and significant process optimization:
The advantages of Splashy Chatbot for meter reading transmission are obvious: from maximized citizen friendliness to a significant increase in efficiency for your water supplier. With Splashy, you don’t just digitize meter reading, you revolutionize it.
Are you ready to take this innovative step and make your processes fit for the future? Let Splashy Chatbot show you in a free online demo. Find out in person how simple and effective digital meter reading transmission via chatbot can be.
Book your no-obligation demo now and discover the future of water metering!
