waterloo Pronto

Create and send meter reading sheets for the meter reading period

No more paperwork! No more tedious typing of meter readings, endless inqueries and complaints from residents! With waterloo Pronto, you can automate the meter reading period: simply create meter reading sheets online and send them via the waterloo mailing service or digitally by email.

waterloo Pronto -
The software for creating and sending meter reading sheets in figures

Less administrative work for meter reading

up to 0 %

Meter reading sheets sent annually by post

up to ⌀ 0 k

Meter reading sheets sent annually by email to

up to ⌀ 0 k

Create and send meter reading sheets:
All waterloo Pronto functions at a glance

With the waterloo Pronto software solution, you can create and send the meter reading sheets for self-reading.

Templates for meter reading sheets

Design your meter reading sheets in the waterloo Management Center! Add your logo and letterhead and flexibly adapt the template to your corporate identity. This ensures a professional appearance and a high recognition value among citizens.

Printing and mailing of meter reading sheets

Trigger the printing, enveloping, franking and dispatch of your meter reading cards at the touch of a button. The recorded meter readings are automatically and directly transferred to your waterloo Management Center and can be conveniently transferred from there to your billing system – without any manual typing.

Deliver meter reading sheets digitally and send reminder emails

Conveniently send meter reading sheets to your customers by email. In addition, you can automatically trigger reminder emails that accompany your customers until the end of the meter reading period and thus ensure a higher response rate.

Digitize returned meter reading cards

No more manual typing! With the Meter Plus App Express function, you can digitize manually completed meter reading sheets in no time at all. Simply scan the QR code on the meter reading sheets and all the data is automatically transferred to your system – saving time and preventing errors.

QR code on the meter reading sheet

With waterloo, submitting meter readings is child’s play: citizens will find an integrated QR code on every meter reading sheet. A quick scan with their smartphone takes them directly to the input screen on Zählerstand.io for convenient online transmission.

E-mail confirmation of self-reading

Offer your citizens the convenient option of having their meter readings confirmed directly by e-mail. This not only saves paper and time, but also increases legal certainty and minimizes subsequent queries.

Automatic plausibility check of meter readings

The waterloo system carries out an automatic plausibility check of all transmitted meter readings. This means that unusual consumption or input errors are detected immediately before they reach your billing system.

Meter reading data transfer to the billing system

No more manual typing: all recorded meter readings can be seamlessly transferred to your billing system. This not only saves time, but also eliminates sources of error and ensures high data quality.

How waterloo Pronto optimizes self-reading with meter reading sheets

Pronto Autopilot takes care of all that for you:

The recipient addresses are matched automatically
Pre-designed, customizable meter reading cards are available for you
Printing, enveloping, franking and dispatch - all done automatically
Meter reading cards can also be sent by email
Your residents will receive an email confirmation of the self-reading
You can easily digitize hand-filled meter reading cards with the Meter Plus app
No more typing: all data automatically ends up in the waterloo system and can be transferred to your billing system

Meter reading transmission:
5 simple ways for your citizens

Offer your citizens maximum convenience when reporting meter readings! With five (digital and analog) transmission options, you can significantly reduce the effort for your customers:

via a smartphone app (Meter Plus) for iPhone and Android, free of charge for citizens
via a chat window, which can also appear on the waterworks website
via a telephone hotline, 24 hours a day, free of charge for citizens
via a web form that can be integrated into the waterworks website
Classic delivery by post

Self-reading revolutionized: No more typing errors & great effort

Record digitally, import directly: All meter reading data is recorded digitally and can be transferred to your billing system. The result? A reduction of up to 90% in the workload for your employees and an enormous increase in your data quality! Incidentally, our service was developed with the support of the Austrian Research Promotion Agency (FFG) to provide municipalities like yours with this useful tool.

Advantages

Included in every waterloo software package

At SYMVARO, we believe in comprehensive solutions for water suppliers. That’s why the following waterloo services are included in all software packages. In this way, we ensure that you are optimally equipped right from the start and can manage your water supply efficiently and digitally.

Maintenance and updates

All waterloo software solutions are continuously updated and functionally enhanced based on feedback from our customers in the water industry.

Professional support

Our experienced product consultants will provide you with optimum support for using your waterloo software during the support periods.

Any number of users

Your entire team - from administration to field service - can work with the software simultaneously and without restrictions.

Synchronization in real time

Our real-time synchronization ensures that all information is immediately updated and available to every team member. This means you always work with the most up-to-date data.

Flexible data exports

Benefit from comprehensive export options in common standard formats. This means you can easily import your data into other systems at any time.

High-end security

We ensure secure data transmission that is fully compliant with all relevant data protection laws. Your sensitive information is protected at all times.

waterloo live demo: Experience all software functions now! Curious about waterloo? Book your free, personal live demo now and discover the many benefits of our software first-hand! During a 45-minute online presentation, we will show you exactly the functions that are relevant to your specific challenges as a water supplier. Ask questions and get immediate answers from our product experts.

Get your demo now!

Request reference customer catalog

Convinced by waterloo? Request our free catalog with reference customers now and discover how water suppliers like you benefit from our software solutions.