waterloo meter

Meter management software for water suppliers

Together with water suppliers, we have developed a unique digital solution for meter replacement, meter installation/removal and meter reading. waterloo Meter helps you to make these processes digital and efficient!

waterloo Meter -
The meter management software in figures

Billing systems compatible
with 0 +
Meter replacements
per day
up to ⌀ 0
Meter readings
per day
up to ⌀ 0
Meter installations
per day
up to ⌀ 0

Meter management with waterloo Meter

Each of your water meters must be replaced at the end of the calibration period applicable in your country. Our meter replacement module eliminates unnecessary paperwork for your technician. Our software supports a variety of billing systems and we are happy to take your specific requirements into account.

Efficient meter management: software for meter replacement, installation & removal

Replacing meters after the calibration period has expired is a recurring challenge for water suppliers. With our waterloo Meter meter management software, you can digitize the entire process and eliminate the need for tedious paperwork. Manage your deployment tours online, receive immediate feedback on consumption deviations and benefit from automatic alignment with transmitted meter readings. Optimize meter installation and removal and increase the efficiency of your technicans – for modern and smooth water management.

One management center for water, gas & heat

With waterloo Meter, you not only manage your water meters efficiently, but also the replacement, installation and removal of gas and heat meters. The best thing about it: waterloo for water and gas are not separate software solutions. Instead, we have seamlessly integrated gas meter management. For you, this means that you can now manage both gas and water meters digitally from a single Management Center. This is particularly advantageous for multi-branch suppliers, who can manage their entire meter infrastructure centrally, efficiently and digitally.

waterloo meter management software:
Functions & advantages in the video

Meter management software:
All waterloo Meter functions at a glance

With the waterloo Meter meter management software, you can manage the entire life cycle of your water meters.

Meter Management Center

The Meter Management Center is the central hub of your waterloo system. All your meter data is collected here in one place so that you can manage it easily, efficiently and centrally. Conveniently manage all waterloo modules and benefit from the highest security standards. Modules and functions can also be activated or deactivated very easily, according to your needs.

Full-service tablet

Our sturdy tablet for meter fitters is not only shockproof, but also splash-proof. This means that your installer can work with it without any restrictions and there’s no more paperwork. The Tablet-as-a-Service package includes data SIM, data usage, USB charger and carrying strap – including regular updates and backups.

Meter documentation

Record the old and new meter readings directly on site to avoid unnecessary discussions and investigations. Your fitters can also digitally document all relevant circumstances – from installation devices and accessibility to the exact position of the meter, including photos. From meter installation to meter replacement to meter removal (decommissioning) – all steps are recorded digitally and in a traceable manner.

Meter store

Stock management gives you a complete overview of all your meters. Your fitters work faster and more error-free on site because they have access to the availability and status of every meter at all times – regardless of whether they are uninstalled, installed or decommissioned. You can see all relevant meter data – calibration year, manufacturer, flow rate – at a glance. The system prevents errors such as duplicate meters, incorrect meter numbers or transposed figures from the outset.

Digital checklists

With the customizable checklist, you can ensure that nothing goes wrong! With questions such as: “Is the meter easily accessible?” or “Is there a seal on the meter?” you can document all the conditions in the households.

Tour management

Our intuitive route management enables you to create intelligent deployment plans for meter replacement, installation and removal. Increase the efficiency of your field service processes and reduce unnecessary waiting times.

Appointment management

Use waterloo to arrange appointments with your citizens easily and directly. This ensures that your fitters are never faced with closed doors again and at the same time optimizes the efficiency of your field service assignments.

Confirmations

Give your citizens the opportunity to sign the meter change directly digitally on the tablet. The confirmation can then be automatically sent to the water user by email. This not only saves paper and time, but also increases legal certainty and minimizes subsequent queries.

Plausibility check

The waterloo system carries out a continuous plausibility check of your meter data in the background. You are immediately notified of any discrepancies. You can detect inexplicable zero consumption and water consumption due to leaks or burst pipes at an early stage.

QR code for self-reading

Your meter fitters can scan meters directly on site using a QR code on a tablet. This function eliminates transposed numbers and automatically increases the data quality of your meter inventories. Benefit from faster and more accurate data collection in the field.

Integrations with billing systems

waterloo Meter, the software solution for meter reading and meter replacement, supports these billing systems, among others, for the billing of meter readings.

adKOMM STA

PDV.group / regisafe GmbH

AOV (SAP IS-U)

aov IT.Services GmbH

B-soft consumption billing

PARITY Software GmbH

endica / Comm.One

endica GmbH / Komm.ONE

GeOrg

Comm-Unity EDV GmbH

Infoma

Axians Infoma GmbH

Infoma newsystem

ekom21 GmbH

Infoma newsystem

Axians Infoma GmbH

K1 komuna.finanz

komuna GmbH

k5 Financial management

Gemdat, Kufgem, PSC

KIS-KRW

OrgaSoft Kommunal GmbH

KM-V & KMStA

Comm.ONE

kVASy

SIV.AG

KV360

Neuhold Datensysteme GmbH

MACH finanzplus

MACH AG (formerly FINANZ+, DATA-PLAN)

MACH mps

MACH AG (formerly K1 / mps public solutions gmbh)

MSU.WATER

msu solutions GmbH

OK.FIS

AKDB

proDoppik

H&H DVBG

Schleupen.CS

Schleupen SE

Wilken ENER:GY

Wilken Software Group

WinEV®

iS Software GmbH

VGA consumption fees billing

Komdat Software GmbH

XAP.water

Somentec Software GmbH

Your billing system is not included? We will find a solution! If your billing system is not yet supported, please contact us. We are constantly expanding our waterloo software solutions and offer you the opportunity to develop a customized integration interface.

Data import in waterloo: Here's how the integration with your billing system works

Wondering how to get your meter data from the billing system into waterloo Meter? Quite simply via an interface – our digital bridge between the systems.
Our developers program customized interfaces to various billing systems. Your accounting department exports a file with all the relevant meter information: Manufacturer, flow rate, address, calibration year, last meter reading and much more. This data is then imported into waterloo and stored in a “period” – suitable for your task, whether meter reading or meter replacement. After the automatic upload, waterloo routinely checks the data records for accuracy. If all the data is correct, you can start directly with the meter replacement or meter reading. Maximum efficiency and error-free processes guaranteed!

Data export: This is how waterloo sends meter data to your billing system

After completing the meter exchange or reading, close the corresponding “period” in waterloo. You then create an export file, which is checked again for accuracy – for example, for unusual consumption or deviating flow rates. You then upload this file to your billing system. This can be done once at the end of the period or as often as required during the period. After the data transfer, you can carry out the billing of water consumption as usual. For the next period, we will again use the updated meter data from your leading system, including changes such as change of ownership or newly installed meters.

For a seamless and reliable workflow, many water suppliers supplement waterloo meters with our products waterloo AirRead for efficient wireless reading and waterloo Pronto for citizen-oriented customer service.

Video: The advantages of digital meter management with waterloo

Our customers

What water suppliers say about the waterloo Meter meter management software.

waterloo meter

The Management Center: Your central hub for meter management

The Management Center is the powerful core of the waterloo system. This is where all your meter data is collected in one place and managed centrally.

100% online

Benefit from simple and efficient control of all your processes - 100% online and without any additional hardware.

Improved data quality

Digital recording, plausibility checks in real time and central management of all meter data minimize errors and significantly improve data quality.

Mobile applications

Mobile apps significantly improve meter data quality through digital readings, integrated checklists and seamless documentation on site. This minimizes errors and ensures precise, reliable meter data.

Seamless billing

waterloo enables the import and export of meter data in standard formats. This considerably simplifies the billing processes for water suppliers, as data can be interchanged smoothly with billing systems - requires less effort and provides greater accuracy.

waterloo live demo: Experience all software functions now! Curious about waterloo? Book your free, personal live demo now and discover the many benefits of our software first-hand! During a 45-minute online presentation, we will show you exactly the functions that are relevant to your specific challenges as a water supplier. Ask questions and get immediate answers from our product experts.

Request reference customer catalog

Convinced by waterloo? Request our free catalog with reference customers now and discover how water suppliers like you benefit from our software solutions.