Choose your perfect package

Choose your product package

PRO

The efficient water meter management

From 0,54 €

per meter per year

The package includes the following benefits:

Everything for your meter exchange via the tablet

Self-reading by your employess on the tablet

Extensible checklist (ÖNORM) for on-site inspection

Water meter storage management

Automatic verification of data quality

Export to Excel

30+ interfaces to billing systems

PREMIUM

Boost efficiency through citizen integration


From 1,04 €

per meter per year

Includes everything from package "PRO" as well as:

Everything for the self-reading by your citizens:

WATERLOO 365 - app for Android and iOS

www.zählerstand.io - the website for meter reading

automatic phone hotline for meter reading

Chatbot for citizens

COMPARE FEATURES

With or without any product package,
you can use our full-service for meter readout

WATERLOO PRONTO

Your digitizing readout sheet delivery service


From 0,99 €

per meter point

This service includes the following benefits:

Data cleansing and analysis in advance

Individualized design of the reading sheet

Smooth shipment of the reading sheets including postage

All digital transmission channels for your citizens

App for capturing and digitizing reading sheets

Professional analysis and report on your reading period

Export to Excel

No typing: 30+ interfaces to billing systems

Included in each package:

Maintenance and updates

A solution that is constantly adapted to your needs and wishes.

Professional support

Our experienced product consultants are always there for you.

Any number of users

So that all your employees can benefit from the advantages.

Synchronization 

Problems around data deviations are hereby excluded.

Export opportunities

Data in standard formats that can be freely imported / exported.

High end security

Secure data transmission in accordance with the Data Protection Act.

Your individualized WATERLOO package

Do you have special requirements that go beyond the extensive range of our packages? We are happy to put together the perfect solution tailored to your needs.

Contact our sales team for all details. 

Stories of our happy customers


„Our employees were immediately convinced that this system is a major help in the processing of the water meter exchange!“

Klaus Oberhuber
Market town Rum
Stories of our happy customers


„For me as the manager of the water utility Paternion, the practice-oriented solutions of WATERLOO make my everyday work way easier!”

Fredi Gailberger
Manager of the water utility Paternion
and chairman of the Carinthian water engineers
Stories of our happy customers


„WATERLOO not only helps the installers, it also simplifies the work of the administration employees“

Thomas Trad
Township Völkermarkt
Stories of our happy customers


„With the water meter exchange solution our processes have been optimized. WATERLOO in two words – Easy and efficient!“

Mario Haudej
Market town Eberndorf

Interfaces

We support different billing systems
These example communities already use our interfaces to:
K5
Market community

Rum

ÖKOM
Borough

Wolfsberg

IKS
Market community

Reichenfels

SDK
Innsbruck

Kommunalbetriebe

KIM
Market community

Wiener Neudorf

INFOMA
Borough

Villach

NEUHOLD
Market community

Paternion

DERAGO
Union

Bad Langensalza

Your municipality
We find an interface for
every accounting system

FAQ

Which billing systems do you support?

At this moment we support K5, ÖKOM, IKS, SDK, KIM, INFOMA, NEUHOLD, DERAGO. Your billing system is not there yet? No problem, we will find a solution. Please contact us via E-Mail at support@waterloo.io. We are looking forward to helping you.

Is the WATERLOO software limited?

No, of course not! WATERLOO is available for an indefinite number of users. With the user administration you are also able to assign roles to your employees depending on their tasks.

Is it possible to cancel the contract and what happens with the data?

Basically, your contract expires automatically after the contract period specified at the conclusion of the contract. Your data will be deleted according to the privacy policy.

Will my data be secure?

Your safety is always our priority. All access to hosted servers is encrypted through use of SSL technology. Your data will be stored in accordance with current privacy policies in our data center in Frankfurt am Main/Germany, which is certified with ISO 27001. The data center consists of a main server and two backup servers. Furthermore hourly encrypted backups of your data is also guaranteed. In addition to the secure transmission of your data via the Hypertext Transfer Protocol Secure (HTTPS), your access to the WATERLOO Management Center is also protected by a password of your choice.

Is it possible to get an introduction to the software?

Sure! We offer appointments for free to introduce and explain our products. Online introductions for individuals or groups are available for an extra charge. Feel free to contact us at support@waterloo.io.

Is it possible to get an individual offer?

Yes. Please contact us if you are interested in our products. After describing your needs and the amount of licenses required, our sales team will make you an offer. In addition, there is the possibility to adapt the software for a surcharge to your company needs. Talk to us, we will gladly make you a personal offer.

Is the test account automatically charged?

No, the test account is free and without obligation. After the agreed test time it will expire automatically. You do not need to cancel the trial account separately. The software only becomes chargeable if you order the software and enter into a binding sales contract.

Is it possible to combine the WATERLOO features?

Absolutely! Our products were originally a modular kit. You can combine our packages with each other. The add-ons (WATERLOO Pronto) can be used individually, but also complement our product packages very well.

Who can help me with the setup, data import, form adjustments and training?

Well of course we! Write us an email at support@waterloo.io or simply call us in the test phase on +43 660 713 90 48 and tell us your requirements and wishes. Our product consultants are happy to help.

I have another question!

We are happy to answer your questions. Just contact us by e-mail at start@waterloo.io or by phone: +43 (0) 463/890 317. We are looking forward to helping you.